India's First Online Wholesale Food Market.
Shipping & Refund Policy
Shipping Policies
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies or transports.
- Please note that we are not responsible for the transportation. Transportation is at your end. You can decide the transport for goods. Any loss or damage in transportation need to be handle at your end.
- While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. However, we will inform you before doing it.
- Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
Shipping Partners
- We use Fedex, Blue Dart, Delhivery, etc. to ship our products to your destination as available during checkout and chosen by you.
- We also can ship through EMS Speed post on special request to remote locations, if you think that our shipping partners does not have coverage or served you improperly. HOWEVER, WE CAN’T GUARANTEE TO COMPLY TO YOUR REQUEST. This is due to the reason each shipment content is being verified by the post office before accepting. If they feel that the item may be damaged, then they will not accept the shipment.
Shipping Time / Delivery Time
- We make our best efforts to ship your order within same day of the order.
- We ship on week days (Monday to Saturday), excluding public holidays. Orders placed on SUNDAY will be shipped only on MONDAY
- Shipments through Fedex / Aramex, if created before 04:00 PM will be picked up by them on the same day. Otherwise, the shipment will be picked up only on the next day.
- Though we can guarantee a delivery time of 2-5 days to anywhere in India, it is totally beyond our control. Each shipping companies have their own methods, intermediate transit locations etc. and the delivery time is not predictable.
- Please plan your order allowing sufficient time for the delivery instead of last minute orders.